Insights and advice on business telecommunications.

Stay informed with our insights on business telecommunications, technology trends, and industry best practices from our experts.

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Expert insights and practical advice for modern business communications.

Case Studies

Case Study: How IPC Solutions Delivered for Delfast

When the NBN rollout made traditional phone lines end of life, IPC Solutions stepped in for Delfast with a tailored VoIP system that ensured uninterrupted communication

Michael Knill • 7 Jan 2026 • 5 min

Legal Requirements for Call Recording in Australia

Australian businesses must comply with federal and state laws requiring caller consent for call recording.

Rachel Knill • 30 July 2025 • 5 min

Strategies for Music on Hold Legal Compliance and Licensing

Music on hold enhances customer experience and reduces perceived wait times, but there are legal requirements.

Danielle Kuipers • 17 Jan 2025 • 5 min