Our long history providing services to businesses ensures that your communication systems are built on refined, reliable technology.
We have been a trusted partner by many businesses, some for over 10 years.
Gain access to our proprietary CMX telephone system, allowing for a level of customisation and technical depth that many standard retail providers cannot offer.
After many years of collaborating with businesses of all shapes and sizes, we have developed a dedicated feature-rich, easy to use and reliable telephone system.
Learn More →Release yourself from the office. Get the full functionality of a desk phone on your mobile or PC with our sleek, comfortable user interface that anyone can use.
Learn More →Get a full-featured Call Centre solution with advanced call distribution, call recording with transcription, real time and historical reporting and much more.
Learn More →Complete redundant and monitored network solutions for your business giving you peace of mind that you are always connected.
Learn More →Use IPC Solutions to connect your existing PBX to the public telephone network via SIP Trunking. If you're sick of receiving poor service, now is the time to switch.
Learn More →Use IPC Solutions to connect your Microsoft Teams tenancy to the public telephone network via Microsoft Direct Routing. Make and receive phone calls from Teams
Learn More →We provide business communication solutions across the region, including:
Common questions about our Sydney business phone systems and support.
Not yet but even though our head office is in Canberra, we have a growing network of professional installers in the Sydney region and if necessary, one of our experienced technicians can travel from Canberra. We aim to provide the same level of service and support to our Sydney clients as we do locally.
We provide comprehensive remote support for day-to-day issues, and our installer network handles any on-site requirements. Due to our unique support architecture, most issues can be resolved remotely and quickly.
If necessary, one of our experienced technicians can travel from Canberra as its only a couple of hours away.
No not really. The only difference is that hardware is sent to a partner for installation and training is done remotely.
Note that if no or very little hardware needs to be installed e.g. all or mostly softphones are being used, then we may not even require our partner to visit the site.
Our ultimate goal is that the migration is as smooth and hassle free as possible.
Don't just take our word for it - hear from businesses who have transformed their communications with IPC Solutions
When it came time for MV Law to upgrade our Cisco telephone system and secure a new support contract, the prohibitively high price prompted us to conduct due diligence for other solutions. Our search led us to IPC Solutions, who presented a system that was feature-for-feature comparable but significantly easier to manage, more scalable, and substantially more cost-effective. Since implementing IPC Solutions' system, we've seen remarkable improvements in communication quality and reliability. With their high quality softphone solution, our team can work efficiently from anywhere, allowing us to maintain and even enhance our service standards. I highly recommend IPC Solutions for businesses seeking a reliable and flexible phone system with excellent support. They've been an invaluable partner in helping us maintain smooth and professional communication.
At ACOR Consultants, we were dealing with siloed systems, poor call quality, and high administrative overhead. We needed an integrated national system on a familiar platform to drive internal adoption and improve client experience. IPC Solutions crafted a solution that fit perfectly within our Microsoft Teams environment. Their robust, flexible, and cost-effective system, alongside their genuine interest in our needs, made the transition smooth and their open communication and transparency throughout the process was refreshing. Since implementing their solution, we've noticed remarkable improvements including and managing telephony within Teams is now seamless. IPC Solutions truly listens and delivers exactly what we need. Their ongoing support exceeds expectations, keeping everything running without a hitch.
At Delfast, as a busy courier service in Canberra, the cancellation of our traditional phone lines due to the NBN rollout was a major challenge we needed to address urgently. We needed a reliable and well supported solution and IPC Solutions came through with an outstanding VoIP system that perfectly fit our needs. Michael was honest and transparent and provided down-to-earth advice which was truly appreciated. Our phone system is user-friendly, and we've experienced very few call issues. Features like easy call transfers and call park have been invaluable, ensuring quick client service. The seamless transition meant no downtime, which was critical for our business. If you’re looking for a phone system with real human interaction and expertise, look no further.
We have been using IPC Solutions for almost 10 years. Our solution needed to comply with strict government security requirements, so Michael designed and implemented an innovative solution, walking us through the process step by step. The team at IPC Solutions not only supports our system but make sure our system evolves with us as our business grows. In the rare event that something goes wrong, IPC Solutions is responsive and can overcome significant obstacles such as a major cable outage that occurred in our area.
Experience the difference of a phone system supported by the people who built it.
Get Started Today