What We Offer

What makes us different to cloud providers?
The NBN has pretty much forced all telephone systems to move to Voice over Internet Protocol (VoIP). Whereas most providers are putting all their telephone communications in the ‘Cloud’ with just VoIP phones on site (Hosted VoIP), IPC Solutions can provide a dedicated telephone system both onsite and in the cloud. Here are the benefits:
With a standard Hosted Provider: | With a system from IPC Solutions: |
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As the telephone controller is in the cloud, your VoIP phones need to connect to the controller via your existing Internet connection and broadband router. Have they been set up correctly? Is anyone managing them? | An onsite system or onsite router to a private cloud based system allows us to manage the solution end to end so the whole system works together. |
A hosted provider is very limited in how they can monitor and troubleshoot your telephone system if they don't have access to your network devices. | We have full administrative access to all components of your communications system which means quicker changes and problem diagnosis and resolution. |
Most hosted providers make you configure the system yourself or charge you for configuration changes. Some may view this as a benefit but are you really getting the most out of your communication system and your time? | We review your business requirements and provide best fit solutions so you don't need to read the manual. Ongoing configuration changes are included in the Premium support subscription. |
Telephone features are usually pretty basic and require access codes to activate. Advanced and customer specific features are often difficult to develop and manage within a shared environment. | We can build customised solutions to fit your business requirements and avoid the use of access codes where possible. |
Many hosted providers give you a limited selection of handsets. | We can support the full suite of Cisco and Yealink handsets. |
Our Phones

We're a local company dedicated to solving the pain points of our customers. We'd love to discuss how we can help you improve your business communications